Paying Customers
Where do I get paying customers for my new ISP?
Exactly! Where do you get them from...
You need to advertise and promote your new ISP service and generally get
the word out that you are in business and want customers.
Perhaps some sort of special introductory membership and/or pricing scheme
may be necessary, cut price offers, free resources of some type for the
will have dial up accounts with an ISP.
What customer charging schemes are there?
Monthly membership
Fixed price
Traffic based
Time based
others
ISP accounting and billing procedures
Advance Payment schemes
Payment after services used
Fixed rate + adjustments
Others
Web accounting status displays
Collecting payments
Invoicing
paper invoices, posted.
email invoices
Credit cards
Bank Automatic Payments
Cash
Others
Bad Debtors
Why?
What action?
Write off.
Special deals
Exchanging ISP services for services
ISP services for hardware/software/consultancy
Commercial customers
Why do I want them?
How do I get them?
How do they pay?
What do I charge them?
What do they expect?
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Last modified: 10 July 1997.