ISP and employing staff
Very soon the expanding small ISP will find there are only 24 hours in a day
and seven days in a week. So much to do and so little time to do it and soon
the problems start.
If things start to go well then the need for help will become a necessity.
Owner/Operator ISP
Some ISPs seem to be happy to reach a level where the owner/operator or
family can run the ISP business, they have no desire to continue to expand
and perhaps take a step that may mean new larger premises and employing
staff plus additional computer, phone line, and link bandwidth resources.
There is nothing wrong with this concept and a few ISPs in New Zealand
are actually doing this. By keeping their business at a manageable level
to match their manpower and other resources AND balancing the service
charges (ie income) they can and often do, concentrate on providing a
qaulity service with more personal support from the actual owner/operator
of the business. Many users will often be prepared to pay a little more
for this type of ISP service and new users to the internet enjoy the
personal assistance.
ISP employing staff
When an ISP grows to a size where additional manpower is needed then there
are several areas where staff can initially share the workload.
Where to get staff?
Part time vs full time staff
How much to pay for staff?
Govt Training schemes, Sponsorship and student training
Contractors and specialists
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Last modified: 28 February 1997.